Questions
Frequently asked questions
Do you accept NC Medicaid?
Yes. TriaPath accepts NC Medicaid, alongside commercial insurance including Aetna, Blue Cross Blue Shield, and United Healthcare. Coverage varies by plan, so our intake team will confirm your specific benefits before your first visit.
What's the difference between SAIOP and SACOT?
Both are structured outpatient substance use programs. SAIOP (Substance Abuse Intensive Outpatient Program) and SACOT (Substance Abuse Comprehensive Outpatient Treatment) differ in intensity and hours per week. Our intake team will help determine which level of care fits your situation.
Do you offer telehealth?
Yes. We offer telehealth appointments across North Carolina in addition to in-person visits at our Greensboro and Durham offices.
What happens after I submit an appointment request?
Our intake team reviews your request and follows up, typically within one business day, to verify insurance, answer questions, and schedule your first appointment. Please don't include clinical or diagnostic details in the request form — we'll cover that directly with you.
What if I'm in crisis right now?
This site and our intake form are not monitored 24/7 and are not for emergencies. If you or someone you know is in crisis, call or text 988, or call 911.
We're here when you're ready
Reach out and our intake team will help you find the right service and confirm your coverage.
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